Westlinks Online Scheduler

The Westlinks Online Scheduler application provides functionality to route incoming phone calls to agents scheduled to be on-call. If the first priority agent is unable to take the call then it will roll over to a second or third priority (there is no limit) agent. If no agents ultimately answer the line then the call is routed to a pre-recorded greeting ending in taking a voicemail recording.

To log in, please contact your manager.